This is not a generic casino review — this is a practical operator manual for Fastpay casino players.
Before You Start
- Ensure you are at least 18 years old (or the legal age in your jurisdiction).
- Have a valid government-issued ID ready for the KYC (Know Your Customer) process.
- Use a stable internet connection to avoid interruptions during signup or gameplay.
- Select a payment method that supports both deposits and withdrawals in your region.
- Read the terms and conditions of the welcome bonus carefully before claiming it.
- Enable two-factor authentication (2FA) after registration to secure your account.
How to Sign Up
- Visit the casino website and click the “Register” or “Sign Up” button.
- Enter your email address, choose a secure password, and select your preferred currency.
- Fill in personal details: full name, date of birth, home address, and phone number.
- Agree to the terms and conditions and confirm that you are of legal age.
- Complete any additional verification steps (e.g., email confirmation or SMS code).
- Make your first deposit and claim the welcome bonus if desired.
Calculating Your Bonus
To understand the real value of a deposit bonus, you need to calculate the wagering requirement. Assume a typical offer: a 100% match bonus up to €500 plus 50 free spins.
If you deposit €200, you receive a €200 bonus. The wagering requirement for the bonus is usually 35x the bonus amount. Important: Wagering requirements vary; always check the casino’s terms.
| Component | Amount | Wagering Multiplier | Required Wager |
|---|---|---|---|
| Deposit | €200 | — | Not subject to wagering (except when using bonus funds) |
| Bonus | €200 | 35x | €7,000 |
Formula: Required Wager = Bonus × Wagering Multiplier = 200 × 35 = €7,000.
You must play through the bonus amount (€200) 35 times before any winnings from bonus funds can be withdrawn. Note that different games contribute differently to wagering. Slots typically contribute 100%, table games contribute 10–20%, and live dealer games may contribute 0%.
For the free spins example: if 50 free spins each have a fixed value of €0.10, the total spins value is 50 × 0.10 = €5. Winnings from free spins typically have a separate wagering requirement, often 40x. So if you win €20 from free spins, the required wager is €20 × 40 = €800.
To maximize your bonus, use games with 100% contribution and play the minimum bet to meet the wagering requirement efficiently.
Licence & Player Protection
The casino operates under a Curacao eGaming licence. While this license provides a basic level of regulation, it is not as strict as MGA or UKGC licenses. Note: If you are from the EU or Nordic regions, winnings from a Curacao-licensed casino may be subject to local income tax. Always consult a tax advisor.
Security measures include 128-bit SSL encryption for all data transfers, certified random number generators (RNG) for fair gameplay, and mandatory KYC verification to prevent fraud and underage gambling. Two-factor authentication is available for extra account security.
Payment Methods
| Method | Deposit Min/Max | Withdrawal Min/Max | Processing Time | Fees |
|---|---|---|---|---|
| Visa/Mastercard | €10 / €5,000 | €20 / €5,000 | 1–3 banking days | None by casino |
| Skrill | €10 / €10,000 | €10 / €10,000 | Instant (within 24 hours) | None |
| Neteller | €10 / €10,000 | €10 / €10,000 | Instant (within 24 hours) | None |
| Bitcoin | €20 equivalent / €10,000 equivalent | €20 equivalent / €10,000 equivalent | Up to 2 hours | None (network fees may apply) |
| Bank Transfer | €50 / €10,000 | €100 / €10,000 | 3–7 banking days | Possible intermediary fees |
Withdrawals are typically processed within 24 hours for e-wallets and cryptocurrencies, while credit cards and bank transfers take longer. The casino promotes fast payouts as a core feature.
When Things Go Wrong
- Account verification fails: Ensure your documents are clear and match the name on your account. Contact customer support for guidance on acceptable documents.
- Withdrawal is pending for more than 48 hours: Check if you have met all wagering requirements. If yes, escalate via live chat or email.
- Bonus not credited after deposit: Verify that you entered the bonus code (if required) and that the deposit amount meets the minimum. Take screenshots as evidence.
- Game does not load or freezes: Clear your browser cache and disable ad blockers. Try a different browser or device. If the issue persists, report it.
- Self-exclusion request not processed: Send a formal request via email to support with your account details. If unresolved, file a complaint with the Curacao licensing authority.
- Dispute over winnings: Review the game’s terms (e.g., maximum bet with bonus). If you believe it is an error, request a game history report.
Need to Know
What is the minimum deposit at this casino?
The minimum deposit is typically €10 for most payment methods, though some options may require a higher amount.
How long do withdrawals take?
E-wallet and crypto withdrawals are usually processed within 24 hours, while bank transfers and card withdrawals can take 3–7 banking days.
What documents are needed for verification?
You need a clear copy of a government-issued ID (passport or driver’s license), a recent utility bill or bank statement with your name and address, and proof of payment method (e.g., screenshot of e-wallet or card).
Are there any country restrictions?
Yes, players from certain countries (e.g., United Kingdom, France, Australia) may not be allowed due to licensing restrictions. Check the terms for the full list.
Can I play on my mobile device?
Yes, the casino is fully mobile-optimized through a progressive web app (PWA) that you can launch directly from your browser without downloading an app.
Do winnings from bonuses have a maximum cashout?
Free spin winnings often have a maximum cashout limit, typically 10x the spin value or €100. Always read the specific bonus terms.
How can I contact customer support?
Live chat is available 24/7, and you can also send an email. Response times for live chat are under 2 minutes on average.
What game contributions apply to wagering?
Slots contribute 100%, video poker 20–50%, table games 5–20%, and live dealer games usually 0%. Check the bonus policy for exact percentages.
Is two-factor authentication mandatory?
No, it is optional but strongly recommended to secure your account from unauthorised access.
Extra Tips
For loyal players, the casino offers a multi-tier VIP program with levels from Bronze to Platinum. Points are earned based on the amount wagered: typically 1 point per €10 wagered on slots, and lower rates for other games.
Tier benefits may include: Bronze – personalised bonus offers and dedicated support; Silver – cashback on losses up to 10%; Gold – faster withdrawals and higher daily limits; Platinum – a personal account manager and exclusive event invitations. Achieving a higher tier requires accumulating points within a set period (e.g., 3 months). Rewards are usually distributed as free spins, bonus credits, or real cash — always check the latest VIP terms.
To maximize VIP progression, focus on high-contribution games like slots and set a regular deposit schedule. Cashback offers from the VIP program can soften losses and extend your playtime.
Always remember to gamble responsibly. Set deposit limits and take breaks if needed. This guide helps you navigate the casino effectively, but your enjoyment and safety come first.
